Eloisa Orozco has helped implement work-based learning opportunities for high school students at Encore Capital Group through the JA Summer Youth Employment Program.
Eloisa currently leads strategic internal and external communications for Encore, a global specialty finance company with operations in eight countries. Her role involves brand building, reputation management, and championing employee voices and experiences. Additionally, she oversees the company’s global Environmental, Social, and Governance (ESG) efforts, Community Impact programs, and Corporate Giving initiatives.
Previously, Eloisa enjoyed a successful tenure at WM, formerly Waste Management, a FORTUNE 200 company and North American’s leading environmental services provider, championing people and the planet. Prior to joining WM, she served as the Executive Director for Mothers Against Drunk Driving in San Diego County, a nationally recognized nonprofit dedicated to ending impaired driving, supporting victims, and promoting safer communities through education and advocacy.
Eloisa attended California State University, San Marcos, where she earned a BA in Sociology with a minor in Spanish and a Master’s degree in Sociological Practice.
How and why did you first get involved with JA?
I’ve had the pleasure of supporting JA’s mission locally in San Diego since 2023 in my capacity as Global Community Impact Leader for Encore Capital Group (Encore), and as part of the team that helped establish our relationship with Junior Achievement of San Diego County.
Since then, it’s been an absolute joy to continue cultivating our local relationship, as well as expanding Encore’s support of JA’s mission across the United States, Spain, and Costa Rica. We began our relationship with JA in San Diego, and now we have colleagues volunteering with JA affiliates in three countries! Most recently, we welcomed seven bright and ambitious JA SD Fellows to our headquarters for a two-week, summer work-based learning experience.

As an organization dedicated to creating pathways to economic freedom, we believe that financial education is a key factor in achieving economic freedom. By supporting the mission of Junior Achievement, we are contributing to connecting young people with the skills, tools, and resources they need to take control of their money and responsibly manage debt. On a personal level, I’m a believer in the power of partnerships and have deep appreciation for those who dedicate their lives to changing others’ lives. And JA is changing lives.
What is one piece of advice you wish you could tell your younger self?
Learn how to invest early! Stay focused on your financial goals, and do not let anyone or anything deter you.
What is one memorable moment you have during your time as a JA volunteer?
This summer, we welcomed seven bright and ambitious JA San Diego Fellows to our headquarters for a two-week, work-based learning experience. I had the pleasure of serving as the program administrator and coordinated learning sessions for them, including personal branding, résumé building, LinkedIn profile setup, and networking. In addition, my team and I organized a CSR activity in which the youth and their work experience supervisors crafted greeting cards for an organization dedicated to delivering handmade cards to children and families facing challenges. Hosting the students for this experience was a complete team effort, and I am thankful for my colleagues who served as supervisors.
What do you like to do for fun in your free time?
I enjoy spending time with my family and traveling.